Emergency Management Ontario :: EM 131 - Accessible Customer Service for Emergency Responders

EM 131: Accessible Customer Service for Emergency Responders

This self-directed e-learning course has been produced in partnership with the Accessibility Directorate of Ontario (ADO). It will provide emergency responders with information to better assist people with disabilities and special needs.  The course will also provide participants with an understanding of the Accessibility Standards for Customer Service.

It is currently available as an interactive online e-learning course supported by quizzes embedded throughout the program. There is no final exam.

Once you have completed the online course, you will be able to print off a certificate of completion.

Additional Information

When you first access the emergency management learning portal, you will be asked to create an account. Your account information will be sent to the email address you provided.

Once you have an account, you can login and enrol in EM 131 by browsing the course catalogue.

For assistance or additional information, please contact us.